Last updated: 27 October 2026

1. Who we are

This website, Simov P Store (giftsstore.online), is operated by Lyubomir Simov, a self-employed sole trader trading as Simov P Store, Bay B41, Unit 66 Queens Court Trading Estate, Greets Green Road, West Bromwich, West Midlands, B70 9EQ, United Kingdom.
Contact: simov@giftsstore.online, phone 01604 279552 (open 24/7) or WhatsApp.

2. Accepting these terms

By using this website and placing an order you agree to these terms. If you do not agree, please do not use the site.

3. Products

We sell products printed with photographs taken on our travels in Crete and Santorini: mugs and drinkware, tumblers, picture puzzles, desk plaques, wooden photo blocks, coasters and Christmas ornaments. Products are made to order, with production taking up to 7 business days (Monday to Friday, excluding UK bank holidays). Images on the site are for illustration. Small colour differences may occur because of screens or printing.

4. Prices and payment

Prices are shown in pounds sterling (£) and include VAT where applicable, unless stated otherwise. Delivery costs are shown before you complete your order. We accept card payments, Apple Pay, Google Pay, Klarna, Clearpay, Pay by Bank and Link, all processed securely by Stripe. The options you see at checkout can depend on your device and eligibility. The price that applies is the one shown when you place your order. We may change prices at any time, but this will not affect an order you have already placed.

Paying with Klarna or Clearpay

If you choose Klarna or Clearpay at checkout, you take out credit with that provider, not with us. The provider decides whether to approve you and its own terms apply. We receive the full payment for your order, and the provider collects your instalments.

  • Klarna (for example Pay in 3 interest-free instalments or Pay in 30 days) is provided by Klarna Financial Services UK Limited, authorised and regulated by the Financial Conduct Authority (FRN 987889). You must be 18 or over and a UK resident. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. Subject to status. Ts&Cs and late fees apply. More information: klarna.com/uk.
  • Clearpay lets you pay in 4 interest-free instalments over 6 weeks. It is provided by Clearpay Finance Limited, which is deemed authorised and regulated by the Financial Conduct Authority. You must be 18 or over and a permanent UK resident (excluding the Channel Islands), with a UK payment method, a UK billing address, an email address and a UK mobile number. Clearpay may carry out a soft credit check, which does not affect your credit score. Late fees apply: £6 for a late instalment and a further £6 if it is still unpaid 7 days later, capped at £24 or 25% of the order value, whichever is lower. No late fees are charged on orders under £24. T&Cs and eligibility criteria apply: clearpay.co.uk/terms.

If you cancel or return an order paid with Klarna or Clearpay, we refund the provider, and the provider updates or refunds your instalments.

5. How a contract is formed

Your order is an offer to buy. The contract is formed when we send you an order confirmation email. We may cancel an order if there is an obvious pricing error, a product is unavailable, or we suspect fraud. If we do, we will tell you promptly and refund any money you have paid.

6. Delivery and returns

Delivery terms are on the Shipping & Delivery page. Your right to cancel and our returns process are on the Returns Policy page. You can follow your order at any time on the Track your order page, using just your order number and postcode.

7. Your legal rights

Our products must be as described, of satisfactory quality and fit for their purpose. If an item is faulty, you may be entitled to a repair, a replacement or a refund. Under the UK Consumer Rights Act 2015 you have 30 days from delivery to reject faulty goods for a full refund. These terms do not affect your legal rights. You can get free advice from Citizens Advice or your local Trading Standards office.

8. Intellectual property

All photographs, text and logos on this site belong to Simov P Store and are protected by copyright. When you buy a printed product, you buy the product, not the copyright. You may not copy, reproduce, distribute or use our photographs commercially without our written permission.

9. Our responsibility

If we break these terms, we are responsible for loss or damage you suffer that is a foreseeable result of that, but not for loss or damage that was not foreseeable. We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to exclude. We take care to keep this site accurate and available, but we cannot promise it will always be error-free or uninterrupted.

10. Your data

How we use your personal data is explained in our Privacy Policy, and how we use cookies in our Cookie Policy.

11. Governing law and disputes

These terms are governed by the law of England and Wales. We sell and deliver to addresses in the United Kingdom only. If you have a complaint, please contact us first by email at simov@giftsstore.online, by phone on 01604 279552 or on WhatsApp, and we will try to put it right. We reply within one day, 7 days a week. You may also use an alternative dispute resolution provider or your local consumer authority.

12. Changes

We may update these terms. The version on the site when you place your order applies to that order.